Refund Policy

Last updated: May 25, 2026

Current Status

The Relative Detective is currently focused on beginner-friendly genealogy guides, family tree help, record clue guidance, research organization, free resources, and helpful website content.

At this time, The Relative Detective is not accepting paid genealogy research requests or paid custom genealogy help through this website.

No Paid Requests at This Time

Because paid genealogy requests are not currently being accepted, there are no refunds available for custom research services, paid genealogy help, or one-on-one research work at this time.

Digital Products and Downloads

If The Relative Detective offers digital products, printable worksheets, templates, organizers, clue sheets, or downloadable resources in the future, refund terms may depend on the type of item offered and whether it has been delivered or accessed.

Any future paid digital products will include clear purchase details before checkout.

Technical Problems

If a future digital product or download is offered and you have trouble accessing it, please contact The Relative Detective through the Contact page so the issue can be reviewed.

Duplicate Charges or Payment Errors

If paid products or services are offered in the future and you believe you were charged more than once by mistake, purchased the wrong item, or experienced a payment error, please contact The Relative Detective as soon as possible.

Future Services or Products

If The Relative Detective begins offering paid genealogy help, paid downloads, memberships, courses, or other products in the future, this Refund Policy may be updated to explain the refund terms for those items.

Policy Updates

This Refund Policy may be updated from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Refund Policy, please contact The Relative Detective through the Contact page.